# Hospital Management Software Saudi Arabia | Arabic HIS

> Hospital and clinic software for Saudi Arabia: Arabic-first, NPHIES eligibility, pre-authorization and claims, and ZATCA e-invoices with 15% VAT.

Source: https://eaquirstech.com/en/industries/hospital-management-software-saudi-arabia · Eaquirs Tech, AI-native software engineering partner · Updated 2026-10-17

In the Kingdom a hospital system is judged twice: at the reception desk, and by what reaches NPHIES and ZATCA. EHMS, the hospital ERP we built and run for a trust eye hospital in Pakistan, is Arabic-first and already has coverage checks, pre-authorization, a claims register and a denial work queue. For a hospital, polyclinic or medical complex in Riyadh, Jeddah or Dammam, we connect it to NPHIES, add national ID and Iqama registration with ICD-10-AM and SBS coding, and issue ZATCA e-invoices with 15% VAT. Pakistan is two hours ahead of Saudi time, so we work your full day.

## In short

Hospital management software in Saudi Arabia is a hospital information system (HIS) that runs registration, clinics, lab, pharmacy and billing in Arabic, checks eligibility and pre-authorization through NPHIES before treatment, sends claims in the national format, and issues e-invoices ZATCA accepts. EHMS by Eaquirs Tech covers the hospital side; NPHIES and ZATCA integration are built and taken through onboarding for each facility. A hospital system typically costs $19,000 to $31,000, and a clinic edition $11,500 to $19,000.

- National ID or Iqama on the patient record
- Coverage, pre-authorization, claims and denials already in EHMS
- NPHIES connection built and onboarded for your facility
- ZATCA e-invoices with QR code and 15% VAT
- Arabic-first screens, English for the clinical team

## Problems we solve

- Rejections on NPHIES: Missing pre-authorizations, code mismatches and late claims come back as rejections weeks later.
- E-invoicing in a separate tool: The hospital system bills the patient but ZATCA invoices come from somewhere else, so totals never match.
- Arabic that breaks on paper: Receipts, reports and prescriptions print with broken Arabic letters or a left-to-right layout.
- Every clinic in the complex on its own: Each clinic in the medical complex runs separately, so stock, revenue and schedules never match at head office.

## Modules we build

- NPHIES insurance: EHMS already has coverage check, pre-authorization, a claims register, a denial work queue and payer ageing; the link to the Council of Health Insurance's NPHIES platform is built and onboarded for your facility.
- Clinical coding: ICD-10-AM diagnoses and Saudi Billing System (SBS) procedure codes, checked before the claim is sent.
- Billing & ZATCA e-invoicing: Cash, insurance and corporate billing with 15% VAT and QR-coded e-invoices for ZATCA, plus ledgers, bank reconciliation and closing.
- Patient registration & ID/Iqama: One record per patient with national ID or Iqama, insurance details, visits and documents.
- OPD & appointments: Doctor schedules, tokens and consultation notes.
- Laboratory: Digital orders, sample tracking and result entry with abnormal values flagged.
- Pharmacy & inventory: E-prescriptions, dispensing, automatic stock deduction and a controlled drug register.
- IPD, wards & reports: Admissions, bed board, housekeeping and management dashboards.
- Polyclinics & branches: Every clinic in a medical complex, or every branch, on one system with head-office reports.
- Zakat, sadaqah & waqf funds: Each charity fund on its own ledger; a funded discount draws down the fund the desk picks, fully auditable.

## Where AI helps

- Pre-authorization requests checked against the policy before they reach NPHIES
- Rejections grouped by reason and insurer, so the same mistake is not sent twice
- Visit and discharge summaries drafted in Arabic for the doctor to approve

## Built and running

- [EHMS: Hospital Management System](https://eaquirstech.com/en/work/ehms-hospital-management): A trust eye hospital in Chishtian had software its vendor wouldn't update or fix. We built its ERP in 6 weeks, then EHMS for the web. Another hospital followed. Result: 95% faster core workflows.

## Typical cost

Hospital Management System: $19,000 to $31,000, about 7-11 weeks with AI-assisted delivery. Details: https://eaquirstech.com/en/estimate/hospital-management-system

## FAQ

### Is EHMS integrated with NPHIES?

Not out of the box today. EHMS already has coverage check, pre-authorization, a claims register, a denial work queue and payer ageing. For a Saudi project we build the NPHIES connection (eligibility, pre-authorization, claims and payment reconciliation) to the Council of Health Insurance's specifications and take it through NPHIES onboarding with your facility before go-live.

### Does it issue ZATCA e-invoices?

For a Saudi deployment, yes. Invoices carry 15% VAT and the QR code, and billing connects to ZATCA's Fatoora platform for the integration wave your business falls under. We build and test this as part of the project.

### Have you deployed EHMS in Saudi Arabia?

Not yet. EHMS runs at two hospitals in Pakistan, including a trust eye hospital in Chishtian. A hospital in Saudi Arabia would be among our first in the Gulf, so NPHIES, ZATCA and coding go into a written scope and a test environment before go-live.

### Can the whole hospital work in Arabic?

Yes. Every screen runs in Arabic with a right-to-left layout, receipts and reports print in Arabic, and each user can switch to English or Urdu. Reception can work in Arabic while doctors use English on the same patient record.

### How is hospital software priced in Saudi Arabia?

In US dollars: typically $19,000 to $31,000 for a hospital and $11,500 to $19,000 for a clinic edition, the same ranges as our cost estimator. NPHIES onboarding and your ZATCA phase move it most. The exact price comes in a written plan after we see the facility, and the plan is yours whether or not you work with us.

### Where is patient data hosted?

In the Kingdom: on a Saudi cloud region or on a server in your hospital. Saudi data rules, including the Personal Data Protection Law, favour keeping patient data in the country, so we plan hosting around that from the start.

## Contact

- Free written project plan: https://eaquirstech.com/en#contact
- Book a free 30-minute call: https://eaquirstech.com/en/book
- Cost and timeline estimate: https://eaquirstech.com/en/estimate
- WhatsApp: https://wa.me/923322060667 (+92 332 2060667)
- Email: teams@eaquirstech.com

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